The more detail you give, the more useful the first reply will be. If you only have a photo and a ceiling height, send that — it is enough to start.
Contact details are hidden from address harvesters. Click Show and they appear — there is no form gate.
Within one working day you get a reply from the person who will handle the order — not an autoresponder. If something is unclear, we ask.
Material, finish, light source, packing, unit price, MOQ, lead time. If it cannot be built, you hear that here instead of later.
A scaled drawing for approval, then a prototype photographed under light. The deposit is due at this point, not before.
Stage photographs, pre-shipment inspection, export packing and full documentation. Installation drawings supplied with the shipment.